The owner of a small music site and its companion WooCommerce t-shirt store came to me with a problem that had already beaten one developer....
Me, Claude, and the Malware That Wouldn’t Die
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Case Studies
Man and Machine: How AI-Assisted Troubleshooting Solved a WooCommerce Mystery
When a WooCommerce checkout problem stumped WP Engine support twice, I teamed up with AI to crack the case. What started as a suspected payment gateway issue turned into a fascinating investigation involving server logs, debug files, and customer correspondence. The result? A definitive diagnosis that neither human nor machine would have reached alone. Here’s how man-machine collaboration solved the mystery.
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