Care

Your WordPress site, looked after every month

Care is for business owners who want their site protected, kept up and the small stuff handled, without a separate invoice for every change.

What's included

• Everything in Protection: malware cleanup, AI malware scanning, a website firewall, virtual patching, daily backups kept 90 days, updates twice a month and uptime monitoring.
• If your site goes down, I get it back up. Whatever the reason, not just malware. Usually that means rolling back an update or restoring a backup. If the cause needs bigger work to fix for good, getting the site back up is covered, and the permanent fix gets its own quote.
• Up to one hour of small website tasks each month. Text, image and link changes, handled one at a time on business days, each up to about 30 minutes. Unused time does not carry over to the next month.
• Broken link and sitemap monitoring.
• Search Console issues reviewed, and fixed. For this, you add me as a user in Google Search Console.
• Next-business-day response on tasks. If your site goes down, I start on it the same day, Monday through Saturday.
• A written report every two weeks.
• My hourly rate at 20% off: $60 an hour instead of $75, for anything outside the plan.

How bigger work is handled

Every Care client gets their own task board in Todoist. When something comes up that is bigger than a small task, or goes past your hour for the month, I add it to your board as a proposed card with a time estimate. Nothing gets done or billed until you tell me to go ahead. I track my time, and you are billed at the start of the next month for the work done the month before. You can follow every task on your board and close it out yourself once you are happy with it.

Getting started

Before your plan starts, I review your site at no charge. If I find problems that are likely to take it down, such as an out-of-date premium plugin or a broken setup left over from an earlier fix, I quote that cleanup up front as a one-time job. Protection and small tasks start right away. The promise to get your site back up starts once the cleanup is done, so you are not paying monthly for a problem we already know about.

What's not included

Redesigns, new features and new page templates. Divi migrations and major version upgrades, which I sell as fixed-price projects. Google Business Profile work, SEO campaigns and content writing. Hosting moves and email setup. Third-party costs such as premium plugin licenses, hosting fees and domain renewals.

Some outages are outside my control: an outage at your web host, an expired domain, or changes made to your site by someone else. In those cases I work with you or your host to get things back, and any repair work is billed at your Care rate.

Terms

Choose 1, 2 or 3 sites and monthly or yearly billing when you order. With 2 or 3 sites, every site on the plan gets 10% off: $99 a month for one site, $178 for two or $267 for three. Yearly billing gets two months free: $990, $1,780 or $2,670 a year. For four or more sites, contact me.

Every site on the same hosting account needs to be covered, because an unprotected site can reinfect a covered one.

There is no contract. You can cancel any time.