One-off Fix

One problem, one site, one flat price

Something on your WordPress site is broken and you want it fixed, not turned into a project. Order a One-off Fix and I fix it myself.

Common fixes

• Hacked site and malware cleanup
• Critical error or white screen
• Contact form not sending email
• WooCommerce checkout issues
• Locked out or lost admin access
• SSL, HTTPS and redirect problems
• Plugin install and setup
• Google Analytics or Search Console setup

How it works

Order the fix and tell me what is wrong. Malware cleanups get priority, Monday through Saturday. A One-off Fix covers one problem on one site.

If I can't fix it, or I never get access, you get your money back.

Before a malware cleanup, I take a backup of the site when I can, or confirm one already exists.

30-day re-fix guarantee

If the same problem comes back within 30 days, I fix it again at no charge.

What I need from you

A WordPress administrator login. Some fixes, such as a hacked site, also need hosting access.

What's not included

New features, new pages and redesigns get their own quote. Third-party costs such as premium plugin licenses are yours.

Keep it fixed

I have a couple of ways to keep your website in shape. My Protection service watches your site every day and includes malware cleanup. My Care plan adds a promise to get your site back up whatever takes it down, plus small website tasks. Both are month to month.